Gloucester
Retail
Competitive plus benefits
Hobbs
Hours Per Week:
40

About The Role

To lead by example and ensure the Gloucester Quays team deliver outstanding customer service within the outlet to create a truly premium customer experience. This opportunity is a 40 hour temporary contract within our new and soon to be opened outlet.
 
The successful candidate will be able to interact easily with a broad range of customers, creating instant rapport and acting as a brand ambassador. They will be a natural promotor of customer service excellence, going out of their way to provide an outstanding store experience and to ensure that customers remain loyal and return time and time again. They will have a passion for recruiting, training, retaining and supporting others in their team and thrive off seeing others develop and grow in their roles.

About You

Behaviours and Characteristics

  • Pro-active, enthusiastic, and passionate; customer-centric approach
  • Strong work ethic; manages with integrity and honesty
  • Driven by clear, tangible results with ability to think ‘bigger picture’
  • Keen focus on people development
  • Assertive and confident with an ability to positively challenge and influence senior management
  • Practical and dynamic in discovering new ways of working and supporting the team through business change in a positive way
  • Results oriented, commercially aware and sales driven; works well under pressure
  • An influential role model with a collaborative, strong leadership style
  • Articulate and decisive with an excellent attention to detail
  • A clear communicator delivering great service and engagement
  • Natural leader and strong coach,
  • Strives for continuous improvement of self, others and the business they manage

About Us

Hobbs London is a luxury women's fashion brand, showcasing timeless British style and expert craftsmanship.  Established in 1981 in Hampstead, London, modern cuts, feminine tailoring and heritage craftsmanship –inspired by London, are designed and brought to life by our in-house atelier.

Hobbs has recently become part of a global retail conglomerate which has enabled further growth opportunities both in the UK and Internationally.  

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