Supervisor - O2 Outlet

About The Role

We are looking for a full time Supervisor to join us in our o2 Outlet store on a 12 month contract. The successful candidate must be able to work up to 40 hours per week on both weekdays and weekends. This is a great opportunity for someone looking to take their first step into key holding and line management responsibilities.

As Supervisor you will act as a brand ambassador to promote and deliver an outstanding customer experience. You will meet our customers every day and we need you to help them find that perfect outfit, from head to toe! Your role in store is a pivotal one and you will use your experience to support our Style Advisors as they grow their own knowledge and experience as well as assisting the Assistant Manager and/or the Manager in the commercial aspects of running a successful store or concession.

Key accountabilities and KPIs include:

Greet, assist, and sell with the aim of building multiple sales and championing our high-quality premium products
Work in partnership with the instore team to deliver an inspirational picture of the TFG vision
Maintain a commercial approach to the role and operations, handling transactions accurately, with care and attention whilst anticipating future opportunities to keep our customers engaged
Assist in all tasks to ensure the smooth of the store whilst promoting our brand and products and position us as a dependable shopping destination

As Supervisor you will be:

Engaging with excellent communication skills and flourish in a customer-facing environment.
Focused and take pride in the work you do with our customers.
Ideally experienced in a retail environment and demonstrate your ability to build that relationship with the customer to understand her needs and provide the fantastic outfit she is looking for.

What's in it for you?

It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

Free clothing allowance
70% off staff discount
Up to 34 days holiday entitlement
Financial and Wellbeing support
Enhanced Maternity package
Virtual GP service - 24/7
Plus much more!

We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!

Not Specified

About Us

At TFG Brands We Care, We Connect, We Collaborate and We Create. We have four brands in our portfolio: our iconic fashion brands Phase Eight, Whistles and Hobbs as well as our luxury Homewares brand Inside Story. We aren’t stopping there though, we have plans to grow beyond this in multiple retail sectors.

We are entrepreneurial in our spirit and passionate about exceeding our customers’ expectations in everything we do. This only happens with the input of our great colleagues though and we are committed to creating a friendly and inclusive environment where you can do your best work and grow and develop along with us.

TFG London Inclusion and Diversity statement of commitment:

At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

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